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Bookmobile Services Associate

Do you have a love of books, people and driving? Gail Borden Public Library is currently seeking a unique individual with experience to drive our 29,000 pound, 33 foot bookmobile. We are an award-winning, diverse library district serving over 144,000 residents throughout Elgin, South Elgin and portions of Hoffman Estates, Streamwood and Bartlett. Our goal is to bring this brand new service to our community starting this Spring.

In addition to driving, the ideal person for this position will have exceptional customer service skills to interact with children and adults who will be visiting the Bookmobile. Some of the additional responsibilities for this position include, but are not limited to:

  • Managing daily vehicle checklists and ensuring the Bookmobile is fueled and ready for business
  • Ensuring appropriate materials are shelved for the audience of the day’s route
  • Assisting Bookmobile customers with questions and information requests
  • Working with volunteers and Bookmobile Assistants to serve customers at stops
  • Checking out materials and issuing library cards
  • Reporting to the Manager of Bookmobile Services

 

Qualifications:

  • Associate’s degree or commensurate experience
  • Valid Commercial Driver’s License (CDL) with 1 year driving a school bus or commercial vehicle
  • Must have a record of safe driving for a minimum of 5 years
  • Must successfully pass test driving and parking the Bookmobile
  • Valid personal vehicle insurance
  • Customer service experience
  • Library experience a plus
  • Elgin area community experience a plus
  • Spanish language a plus
  • Must be comfortable interacting with the public
  • Must be a self-starter with a high level of motivation, commitment and dedication
  • Positive attitude in support of the library’s mission, vision and values

 

Job Level 7 - Part-time (25 hours per week); must be available to work evenings and Saturdays based on bookmobile schedule.

Hourly Rate:$18.55 negotiable DOQ and Experience + prorated time-off benefits  

APPLICATION DEADLINE: Tuesday, February 19, 2019 or Until Job is Filled

Please review the full job description and consider joining our award-winning Library! Submit a cover letter, resume, and Employment Application to jobs@gailborden.info or send to: Gail Borden Public Library, C/o Human Resources, 270 N. Grove Avenue, Elgin, IL 60120. Final Candidates will demonstrate their Bookmobile driving skills.

Please Click Here for an Application

 


 

Operations Support Technician 

Are you someone who is technical, analytical and hard-working? Are you familiar with hardware, software and love the excitement of working in a fast-paced environment? Are you a go-getter who’s driven by excellence, accuracy and 100% satisfaction in all you do? If so, then Gail Borden Library has a great opportunity for you in their IT Department.

The person in this position will be working to maintain current desktop and server hardware and software across all three library locations, as well as implementing new solutions to meet operational needs.  The successful individual will be a team player, who will work with other members of the IT Department, and be well-organized with excellent time management, prioritization capabilities and follow-up skills.

Some of the primary responsibilities of this position include, but are not limited to:

  • Regularly interacts with employees to resolve technology problems by evaluating service requirements, troubleshooting and providing assistance
  • Performs initial and intermediate support, including desktop equipment replacement and support tasks
  • Troubleshoots all technology issues including printers, electrical and network infrastructure, basic application software, system software, audiovisual equipment, server, workstations, laptops and tablets
  • Provides network infrastructure support (wiring and connectivity) including maintaining network services, routers, switches, and other network devices following technical plans
  • Assists with resolving network communication problems
  • Provides hardware support for all library systems, including automated sorting machines, media dispensers, library catalog systems, digital signage and other equipment
  • Adds and maintains email and network login accounts
  • Assists in the Maintenance and support of the telephone system (VoIP), computers, copiers, scanners, and office and barcode printers

Qualifications:

  • Minimum of associate degree with technical or advanced coursework in computer technology or related field
  • Minimum of 3 year’s current experience in information systems and telephony management, including an in-depth knowledge of personal computer networking, LAN, WAN and network operation; working knowledge of network infrastructure administration (switches, routers, etc.), word-processing, spreadsheet, database, monitoring and reporting software, Internet, email and operating systems
  • CompTIA A+ Certification preferred
  • Excellent knowledge of Windows Operating System troubleshooting, Microsoft Active Directory, Apple support protocols, mobile device support (iOS / Android), audio-visual strategies, remote software tools, and basic network cabling
  • Excellent researching and troubleshooting skills
  • Working knowledge of telephone system operations, routers and communications line (VoIP phone and data)
  • Professional demeanor with excellent customer service skills
  • Ability to communicate clearly, both verbally and in writing, with both technical and non-technical individuals
  • Valid driver’s license and ability to drive a vehicle to other library locations

 

Part-time:  25 hours per week; schedule includes days, evenings and weekend hours

Hourly Rate:  $18.55 per hour + enrollment in IMRF  and prorated time-off benefits

APPLICATION DEADLINE:  Monday, January 28, 2019 or Until Job is Filled

 

Please review the full job description and consider joining our award-winning Library. Submit a cover letter, resume and Employment Application to jobs@gailborden.info or send to: Gail Borden Public Library, C/o Human Resources, 270 N. Grove Avenue, Elgin, IL 60120.

Please Click Here for an Application


 

Manager of Bookmobile Services (REVISED)

 Do you have a love of books, people and driving? Gail Borden Public Library is currently seeking a unique individual with a dual skill set… ability to drive and the ability to manage our 29,000 pound – 33 foot bookmobile. We are an award-winning, diverse library district serving over 144,000 residents throughout Elgin, South Elgin and portions of Hoffman Estates, Streamwood and Bartlett. Our goal is to bring this brand new service to our community starting this Spring.

In addition to driving, the ideal person for this position will have management/supervisory experience, including exceptional customer service skills to interact with children and adults who will be visiting the Bookmobile. Some of the additional responsibilities for this position include, but are not limited to:

  • Hiring and supervising staff and volunteers for the Bookmobile
  • Planning and scheduling Bookmobile routes and stops
  • Assisting Bookmobile customers with check out of materials
  • Reporting and evaluating Bookmobile services
  • Partnering with community organizations to foster cooperation with the Library and Bookmobile Services
  • Collaborating with Collections Services regarding customer trends, material selection, and other materials for the Bookmobile

 

Qualifications:

  • Valid Commercial Driver’s License (CDL) with 1 year driving a school bus or large vehicle
  • Bachelor’s or Associate’s degree and a minimum of 2 years of supervisory experience
  • Must have a record of safe driving for a minimum of 5 years
  • Valid personal vehicle insurance
  • Excellent customer service experience
  • Library ILS and library outreach experience a plus
  • Spanish language a plus
  • Must be comfortable interacting with the public
  • Must be a self-starter with a high level of motivation, commitment and dedication
  • Positive attitude in support of the library’s mission, vision and values

Full-time, exempt position (37.5 hours per week); must be available to work evenings and Saturdays based on bookmobile schedule.

Salary: $50,000.00 commensurate with truck/bus/large vehicle experience

 + Excellent Benefits including IMRF enrollment for a future pension, insurance and time-off benefits

 

APPLICATION DEADLINE: Tuesday, February 5, 2019 or Until Job is Filled

 

Please review the full job description and consider joining our award-winning Library! Submit a cover letter, resume, and Employment Application to jobs@gailborden.info or send to: Gail Borden Public Library, C/o Human Resources, 270 N. Grove Avenue, Elgin, IL 60120. Final Candidates will demonstrate their Bookmobile driving skills.

Please Click Here for an Application


 


Gail Borden Public Library District is an Equal Opportunity Employer