Branch Customer Relations Assistant
Are you passionate about libraries and providing excellent customer service? Gail Borden Public Library is seeking two dedicated Branch Assistants to join our versatile, cross-trained team! We are looking for possible start dates for these positions to be in mid to late August.
The successful individual in this position will be a reliable, motivated, and energetic team player. This role is crucial in maintaining the smooth operation of our library and ensuring a positive experience for all patrons.
In this role you will:
- Search for books, audiobooks, DVDs, and other materials using the library’s online catalog.
- Provide basic readers’ advisory and reference assistance to customers.
- Assist customers with registering new library cards, placing holds, and checking out materials.
- Handle materials by performing check-in and shelving.
- Assist customers with computer applications, printing, self-check, DVD dispenser, laptop dispenser, eReaders, and other mobile devices.
Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Knowledge and experience with basic computer applications and mobile devices.
- Bilingual English/Spanish language skills a plus.
- Must have reliable transportation to be able to work at the South Elgin Branch and Rakow Branch.
18 hours per week – split between both Branch locations. Schedule includes weekday, evening, and weekend hours.
Pay Rate: $18.00 per hour. Click here for additional benefit information.
APPLICATION DEADLINE: Friday, July 25, 2025, or Until Filled
Please review the full job description and consider joining our team! Click here to download the Employment Application and save it as a pdf file. Submit the Employment Application, a cover letter, and a resume to jobs@gailborden.info.
Director of Mobile Library Services
Gail Borden Public Library is looking for a dynamic, positive, creative, and experienced Librarian to join our versatile, cross-trained, ten-member Mobile Library Services Department. The successful individual in this position will be a reliable, motivated, and energetic leader who is passionate about serving our 145,000 district residents across 65 square miles.
In this role you will:
- Lead and manage Mobile Services staff, fostering a collaborative work environment.
- Oversee a variety of engaging mobile services in the community, including Home Services, Digital Equity, Elementary School Services, Early Literacy, Bookmobile and Book Bike.
- Oversee vehicles and operations at the Davis Rd. Annex, home of the Mobile Library Services Department.
Qualifications:
- MLS/MLIS from an ALA-accredited library school.
- Minimum of five years of experience in a public library position including supervisory experience.
- Valid Commercial Driver’s License (CDL) or Class C License, preferred.
- Minimum of one year experience driving a large vehicle or school bus, preferred.
- Must have a safe driving record for a minimum of five years.
- Customer service experience.
- Library ILS and library outreach experience a plus.
- Spanish language skills a plus.
Full-time position (37.5 hours/week) - Schedule may include weekday, evening, and weekend hours.
Salary: $80,000 to $85,000 per year. Offers are made within this range based on experience, qualifications, and internal equity. Click here for benefit information.
APPLICATION DEADLINE → Open Until Filled
Please review the full job description and consider joining our award-winning Library! Click here to download the Application and save as a pdf file. Submit a cover letter, resume, and the Employment Application to → jobs@gailborden.info.
The Gail Borden Public Library District is an equal opportunity employer. The library is committed to a policy of recruitment, employment, evaluation, promotion, discipline, and other terms and conditions of employment without regard to race, color, national origin, ancestry, citizenship status, gender, sexual orientation, age, disability marital status, military status and any other legally protected category. The library complies with the Americans with Disabilities Act (ADA). Persons needing accommodations in the application or interview process should notify Human Resources.