Branch Customer Relations Assistant

Are you passionate about libraries and providing excellent customer service? Gail Borden Public Library is seeking two dedicated Branch Assistants to join our versatile, cross-trained team! We are looking for possible start dates for these positions to be in mid to late August.

The successful individual in this position will be a reliable, motivated, and energetic team player. This role is crucial in maintaining the smooth operation of our library and ensuring a positive experience for all patrons.

In this role you will:

• Search for books, audiobooks, DVDs, and other materials using the library’s online catalog.
• Provide basic readers’ advisory and reference assistance to customers.
• Assist customers with registering new library cards, placing holds, and checking out materials.
• Handle materials by performing check-in and shelving.
• Assist customers with computer applications, printing, self-check, DVD dispenser, laptop dispenser, eReaders, and other mobile devices.

Qualifications: 

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Knowledge and experience with basic computer applications and mobile devices.
• Bilingual English/Spanish language skills a plus.
• Must have reliable transportation to be able to work at the South Elgin Branch and Rakow Branch.

18 hours per week – split between both Branch locations. Schedule includes weekday, evening, and weekend hours.

Pay Rate: $18.00 per hour. Click here for additional benefit information.

APPLICATION DEADLINE: Friday, July 25, 2025, or Until Filled

Please review the full job description and consider joining our team! Click here to download the Employment Application and save it as a pdf file. Submit the Employment Application, a cover letter, and a resume to jobs@gailborden.info.

 

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Director of Mobile Library Services

Gail Borden Public Library is looking for a dynamic, positive, creative, and experienced Librarian to join our versatile, cross-trained, ten-member Mobile Library Services Department. The successful individual in this position will be a reliable, motivated, and energetic leader who is passionate about serving our 145,000 district residents across 65 square miles.

In this role you will:

• Lead and manage Mobile Services staff, fostering a collaborative work environment.
• Oversee a variety of engaging mobile services in the community, including Home Services, Digital Equity, Elementary School Services, Early Literacy, Bookmobile and Book Bike.
• Oversee vehicles and operations at the Davis Rd. Annex, home of the Mobile Library Services Department.

Qualifications: 

• MLS/MLIS from an ALA-accredited library school.
• Minimum of five years of experience in a public library position including supervisory experience.
• Valid Commercial Driver’s License (CDL) or Class C License, preferred.
• Minimum of one year experience driving a large vehicle or school bus, preferred.
• Must have a safe driving record for a minimum of five years.
• Customer service experience.
• Library ILS and library outreach experience a plus.
• Spanish language skills a plus.

Full-time position (37.5 hours/week) - Schedule may include weekday, evening, and weekend hours.

Salary: $80,000 to $85,000 per year. Offers are made within this range based on experience, qualifications, and internal equity. Click here for benefit information.  

APPLICATION DEADLINE → Open Until Filled

Please review the full job description and consider joining our award-winning Library! Click here to download the Application and save as a pdf file. Submit a cover letter, resume, and the Employment Application to → jobs@gailborden.info. 

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