Branch Customer Relations Assistant

Are you passionate about libraries and providing excellent customer service? Gail Borden Public Library is seeking two dedicated Branch Assistants to join our versatile, cross-trained team! We are looking for possible start dates for these positions to be in mid to late August.

The successful individual in this position will be a reliable, motivated, and energetic team player. This role is crucial in maintaining the smooth operation of our library and ensuring a positive experience for all patrons.

In this role you will:

• Search for books, audiobooks, DVDs, and other materials using the library’s online catalog.
• Provide basic readers’ advisory and reference assistance to customers.
• Assist customers with registering new library cards, placing holds, and checking out materials.
• Handle materials by performing check-in and shelving.
• Assist customers with computer applications, printing, self-check, DVD dispenser, laptop dispenser, eReaders, and other mobile devices.

Qualifications: 

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Knowledge and experience with basic computer applications and mobile devices.
• Bilingual English/Spanish language skills a plus.
• Must have reliable transportation to be able to work at the South Elgin Branch and Rakow Branch.

18 hours per week – split between both Branch locations. Schedule includes weekday, evening, and weekend hours.

Pay Rate: $18.00 per hour. Click here for additional benefit information.

APPLICATION DEADLINE: Friday, July 25, 2025, or Until Filled

Please review the full job description and consider joining our team! Click here to download the Employment Application and save it as a pdf file. Submit the Employment Application, a cover letter, and a resume to jobs@gailborden.info.

 

---

KidSpace Desk Associate 

Are you passionate about engaging young minds and creating a welcoming environment for children to explore the joys of reading and learning? Join our team as a Library Associate where you’ll provide top-notch customer service and support our collections and spaces. This is an ideal position for a motivated, community-oriented individual with a knack for working with children and their families.

Primary job duties include:

• Offers readers' advisory and reference services, referring complex inquiries to librarians.
• Guides children and caregivers in using our online catalog and digital resources.
• Assists with technology-related questions, library equipment, and explaining library policies.
• Supports children’s activities, programs, and events, including setup and clean-up.
• Maintains an inviting and organized environment within KidSpace.

We are looking for someone who is:

• A real “people person,” enthusiastic, caring, friendly, and empathetic.
• Someone who enjoys working with children in an energetic and highly active environment.
• A team player who thinks quickly on their feet as decisions need to be made.

Qualifications:

• Bachelor’s Degree or equivalent experience.
• Customer service experience preferred.

18 hours per week – includes nights and rotating weekends.

Schedule: Tuesday 5:00-9:00 pm, Wednesday 5:00-9:00 pm, Thursday 5:00-9:00 pm, every other weekend (Saturday 11:00 am-5:00 pm and Sunday 11:00 am-5:00 pm)

Pay Rate:  $21.00 per hour – Click here for benefit information.

Application Deadline → Open Until Filled. 

Application Instructions → Please review the job description and consider joining our team! Click here to download the Employment Application and save it as a pdf file. Please fill out the Application and submit it with a cover letter and resume to → jobs@gailborden.info.

 

 

---

Director of Mobile Library Services

Gail Borden Public Library is looking for a dynamic, positive, creative, and experienced Librarian to join our versatile, cross-trained, ten-member Mobile Library Services Department. The successful individual in this position will be a reliable, motivated, and energetic leader who is passionate about serving our 145,000 district residents across 65 square miles.

In this role you will:

• Lead and manage Mobile Services staff, fostering a collaborative work environment.
• Oversee a variety of engaging mobile services in the community, including Home Services, Digital Equity, Elementary School Services, Early Literacy, Bookmobile and Book Bike.
• Oversee vehicles and operations at the Davis Rd. Annex, home of the Mobile Library Services Department.

Qualifications: 

• MLS/MLIS from an ALA-accredited library school.
• Minimum of five years of experience in a public library position including supervisory experience.
• Valid Commercial Driver’s License (CDL) or Class C License, preferred.
• Minimum of one year experience driving a large vehicle or school bus, preferred.
• Must have a safe driving record for a minimum of five years.
• Customer service experience.
• Library ILS and library outreach experience a plus.
• Spanish language skills a plus.

Full-time position (37.5 hours/week) - Schedule may include weekday, evening, and weekend hours.

Salary: $80,000 to $85,000 per year. Offers are made within this range based on experience, qualifications, and internal equity. Click here for benefit information.  

APPLICATION DEADLINE → Open Until Filled

Please review the full job description and consider joining our award-winning Library! Click here to download the Application and save as a pdf file. Submit a cover letter, resume, and the Employment Application to → jobs@gailborden.info. 

 

---